Terms & Conditions Cambrian Coast

Please read this section carefully. These simple rules, and guide to arrival/ opening times, are designed to make all our guest's stays easy, safe and pleasurable. The person who books the holiday by telephone or Internet will be accepting the booking conditions on behalf of the holiday party. A contract between you and Cambrian Coast will come into existence.

Conditions of Bookings, Hire and Site Regulations

A £50 deposit is payable on booking, with the remaining balance payable 8 weeks prior to the commencement of the holiday. If booking within 8 weeks of the holiday start date, then the full balance is payable on booking.
Whilst we will do our utmost to meet any special requests, such as specific pitches, location of caravans or particular caravans, this is never a guarantee and alternative accommodation of the same grade, or higher, may be provided at the company's discretion.
Holiday Insurance. We strongly recommend you take out cover for cancellation or curtailment of your holiday. You are liable for the full cost of the holiday should you have to cancel or curtail your holiday. Force majeure - The company accepts no liability with regards to an act of god and as such we strongly advise that insurance is taken out to cover yourself for this and no refund will be issued by the company should an occurrence of this nature happen.
Any amendments made to a confirmed booking will attract a £30 administration charge.
Overcrowding is not permitted and the accommodation shall be used only by the number of guests given when booking the holiday. Day visitors, when permitted, must register at reception and pay (if required) the appropriate day visitor charge.
Group bookings - the company does not accept group bookings or single sex bookings. The lead name on the bookings must be over the age of 21 years.
Reception is open daily from 9am to 5pm. Keys must be collected from reception before 5pm on check in day. Late arrivals can be accommodated but please make sure that you contact us before arrival to make arrangements for the collection of your key.
Period of hire is from 3pm on day of arrival to 10am on day of departure. At the end of your stay the accommodation will be checked and any damage or breakages will be charged to you. Inventories should be checked by the Hirer and any shortages notified immediately to the Reception.
For touring and camping guests arrival is 12pm and departure is 10.30am.
Super pitches have limited space, please contact Reception for size restrictions.
Non-arrival - unless the park is previously notified, accommodation unclaimed by 10.00am on the day following your holiday start date will be treated as a cancelled booking.
Only the people listed on the booking can occupy your accommodation and use the facilities of the park. If this legal requirement is not met, your booking will be terminated and you will be asked to leave, with no refund made. If you have any friends who wish to visit you while you are staying with us, please see the park manager who will arrange a day pass for them.

Dogs are most welcome on our parks and in some of our holiday homes, however, there are a few rules:The correct number of dogs must be given when booking. Should more than the stated number be brought, whether using the accommodation or not, a charge of £40 per dog shall be made:

- In the interest of hygiene we ask that owners bring the dog’s own basket and bedding, as dogs are not permitted on the seating or beds.
- Dogs must be kept on a short lead at ALL times and, with the exception of assistance dogs, are not allowed in any building. Owners are responsible for their behaviour and must ensure that pets are not left in caravans unattended.
-Should a dog be a nuisance at any time, the site owner reserves the right to have it moved immediately.
-We ask that dog owners exercise their dogs off the park whenever possible and away from designated play areas or where there may be children playing. Any fouling must be cleared up immediately. Many areas of our parks are covered by CCTV cameras and any persons seen not clearing up after their dogs will be asked to leave the park.

Children remain the responsibility of their parents or guardians at all times and must be properly supervised throughout your stay. Please make sure children are familiarised with the park upon your arrival and you know where they are at all times. They must not be left unattended or without adequate supervision in caravans or elsewhere.
Cambrian Coast has a railway line which passes through the park entrance. Please ensure that children are made aware of the dangers of railway crossings and are not be allowed to play near the crossing. Any signals or alarms must be adhered to. You should not attempt to cross the line when the barrier is lowered.
Infectious or contagious diseases could easily be passed to other guests while on holiday. You must inform the Duty manager should you contract any such illness while on holiday. In order to protect our guests and staff, anyone found to have such a condition may be confined or requested to leave the Park. Please note that in such circumstances we are unable to offer refunds and we therefore recommend you take out your own holiday insurance.
The company makes every effort to maintain all amenities and entertainment advertised but shall not be liable in the event of their non-availability. Should accommodation not be available for any reason the company’s liability is limited to a refund equivalent to one night’s stay and any monies paid.

To ensure the maximum enjoyment of your stay, a few common sense rules must be observed:

-Cars must not exceed 10mph when driving round the park and, whenever avoidable, should not be driven on the grass. Where car parks are provided cars should AT NO TIME be driven or parked on the grass
-Motor Cycles must be used as quietly as possible and not after dark.
-Laundry may be hung only on window drying racks. Drying facilities are available on the park.
-Protective sheets must be used on beds used by young children. Misbehaviour, picking of flowers, breaking of trees and shrubs is expressly forbidden.

All noise must be kept to an acceptable level, quiet time is observed from 10pm till 8am. T.V and Radios must be kept reasonably quiet at all time. Anyone who breaches this rule will be asked to leave the park immediately.
Children are welcome in the Bar & Grill but must be with a parent or guardian. The company reserves the right to refuse admission or request the removal of any child or adult or make an admission charge for a particular event.
The company accepts no responsibility for any accidents to any person or loss or damage to any caravan, vehicle or property while on their land, whether or not the same be caused or contributed to by negligence on the part of the company, its servants or agents.
The company reserves this right to terminate immediately the stay of anyone who, in their opinion, causes a nuisance or fails to comply with any of the park Conditions or Regulations or any Notice that may be displayed on the Park or Notice board. No refund on the holiday will be given.